Customer Service
Welcome to the Service Center
We at AICHINGER want to inspire and support you.
No matter what enquiry or request you have:
We are happy to help you.
Spare parts
Nothing lasts forever: sometimes it is necessary to replace components from your facility or exchange them. There might already be a next generation for the defective component. These and other questions we would be happy to clarify for you andtake care of procurement and installation. An all-round carefree package for you.
Cleaning and maintenance
Does your AICHINGER product still work as it should? We offer a comprehensive inspection package and maintenance and/or cleaning for you – even on the
weekends. Becausecleaned and regularly maintained refrigerated counters use less energy and protect not only the environmentbut also, the company’s finances, as well as increasing the quality of the goods stored in the counter and ensuring the operational safety.
Technical malfunction
Your furniture or equipment has a technical defect or presents you with unsolvable problems? We take care of repairs, consulting or replacement, quickly and without complications. Our trained service technicians are there for you and support you in any questions you have concerning your refrigerated units or shop fittings. Here we customizthe execution times individually to your needs. Simply use our form or give us a call. We look forward to hearing from you.
Fine tuning
Your AICHINGER service counter supports you day in, day out with market-leading quality and performance standards. The delivery of your new refrigerated
counter includes standard parameterization, which ensures immediate, successful commissioning and operation. However, if you are not 100% satisfied with
the performance of your unit, we will be happy to offer you any fine-tuning. In this process we check all parameters that influence the smooth operation of your counter, adjust the settings optimally to the local conditions and offer solutions for any problem sources. We will be happy to arrange an appointment with you.
Technical innovations
In our in-house test laboratory, which is one of the largest and most modern in Europe, we continually have innovations for you. We would be happy to advise you on our new developments and bring your AICHINGER product up to the latest state of the art. Let yourself be inspired by our innovative development team.
Do you have a general enquiry?
No matter what it’s about: we’ll take care of it. Whether it’s new furniture fronts, the replacement of a countertop or a repair.
Press queries and more
We have the right contact person for each of your needs.
Do you have a general enquiry?
No matter what it’s about: we’ll take care of it. Whether it’s new furniture fronts, the replacement of a countertop or a repair.
Press queries and more
We have the right contact person for each of your needs.
Which service can we help you with?
Whether you are facing a challenge with your AICHINGER product or are interested in our new developments: Please feel free to contact our service team using this form. We will find the right contact person for you.